Privacy Policy

1. Introduction

TRECXUS ("we", "us", or "our") respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.

By using our website (trecxus.com) or engaging our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, company name, and any details you provide when booking a call or sending an inquiry.
• Usage data — pages visited, time spent on site, referral source, and browser/device type (collected via analytics tools such as Vercel Analytics).
• Project information — business workflows, systems, and data you share with us during a consultation or active engagement.

We do not knowingly collect personal data from individuals under 16 years of age.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and schedule consultations
• Deliver and improve our services
• Understand how our website is used and improve user experience
• Send relevant updates or follow-ups related to your project (no unsolicited marketing)
• Comply with legal obligations

We will never sell your personal data to third parties or use it for unrelated commercial purposes.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve functionality and measure traffic. Analytics data is collected in an aggregated, privacy-friendly manner (we use Vercel Analytics, which does not use cookies or store IP addresses).

You can disable cookies through your browser settings, though some website features may be affected.

5. Third-Party Services

We use select third-party services to operate our business, including Cal.com (booking), and AI platforms such as OpenAI and Anthropic. Each of these services has their own privacy policies and data handling practices. We only share information with third parties to the extent necessary to deliver our services.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Project-related data is retained for the duration of the engagement and for a reasonable period thereafter for support and legal purposes.

7. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or loss. All communications with our team are conducted through encrypted channels where possible. While we strive to protect your data, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us via our booking page.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please get in touch via our booking page.